SunSea Hub

General terms and conditions of rental

Last updated: 26 September 2026

This is a courtesy translation of the French general terms and conditions of rental (Conditions générales de location). In the event of any discrepancy, the French version prevails.

These terms summarise, for the public, the clauses of the rental contract that SUNSEA BOAT asks each customer to sign. They do not replace it: in the event of any difference, the signed contract and the condition report annexed to it prevail.

1. Who sells, and what

SUNSEA BOAT, a French simplified joint-stock company (société par actions simplifiée, SAS), 286 Chemin de Provence, 06250 Mougins, France, registered with the Trade and Companies Register under 994 028 223 R.C.S. Cannes, VAT number FR04994028223, rents out pleasure boats for personal use, with or without a skipper, as well as water-sports and leisure equipment.

The rental does not transfer ownership. The lessee operates the boat, except where a skipper is provided: the navigation of the boat is then the skipper’s responsibility.

2. Prices, down payment and payment

Prices are stated in euros, all taxes included, for the duration and the boat specified in the booking. A down payment may be requested to confirm the booking; the balance is payable before the boat is handed over.

Online payments and payments at the counter and on the pontoon are processed by our payment service provider. We do not store any card numbers.

3. Security deposit

A security deposit, the amount of which is stated in the booking, is provided before departure by means of a card pre-authorisation. It covers insurance excesses, damage, items missing from the inventory, fuel not replaced and late-return charges.

It is released after the check-out condition report, less any sums due. The lessee expressly authorises the lessor to debit their card up to the sums due under the contract, upon presentation of the relevant supporting documents: condition report, photographs, official report, quotation, invoice, technical report, damage report.

4. Provision of the boat

The boat is made available at the port and berth stated in the contract, on the agreed dates and at the agreed times. There is no home delivery: the service is performed on site.

The boat is handed over only after:

  • full payment of the price;
  • payment of the security deposit;
  • verification of the identity of the lessee and of the designated helmsman;
  • presentation, where applicable, of the required licences or permits;
  • signature of the contract, the condition report and the inventory;
  • the safety and handling briefing.

The lessor provides the relevant items: inventory and condition report, operating instructions, safety rules, navigation areas and limits, emergency procedures sheet and the required ship’s papers. The lessor reserves the right to refuse to hand over the boat if the lessee, the designated helmsman or the crew appears unfit, insufficiently competent, reckless or under the influence.

5. Return

The boat is returned to the port and berth indicated, in the condition in which it was received, fair wear and tear excepted, and in a normal state of cleanliness compatible with professional operation.

Any delay of more than fifteen minutes may be charged at up to €150 per hour or part of an hour. Standard cleaning may be included depending on the offer, but does not cover abnormal cleaning: any additional cleaning is charged at €50 per hour, with a minimum of one hour.

6. Cancellation, weather and force majeure

Cancellation by the customer. Unless otherwise provided by a specific commercial arrangement or by cancellation insurance taken out through a partner platform, any cancellation by the lessee entails the application of the terms agreed at the time of booking or, failing that, the retention of the down payment. A postponement or a credit note may be granted at the lessor’s commercial discretion.

Adverse weather and safety. The lessor, or the skipper where a skipper is provided, remains the sole judge of whether to maintain, limit, shorten, postpone or cancel the outing when weather, sea, visibility or safety conditions or official warnings do not allow navigation in calm and safe conditions. No purely personal assessment of the weather can be imposed on the lessor.

Force majeure. In the event of an external, irresistible and unforeseeable event — administrative closure, navigation ban, dangerous weather phenomenon, prior serious breakdown not caused by any fault, unforeseeable unavailability of the boat, loss or damage, decision of an authority — the lessor may offer a credit note valid for twelve months, without any other compensation.

No additional refund, incidental costs, loss of enjoyment, travel or accommodation costs or indirect loss may be claimed from the lessor, save where mandatory provisions provide otherwise.

7. No right of withdrawal

In accordance with Article L.221-28 of the French Consumer Code (Code de la consommation), leisure services provided on a specific date or within a specific period are not subject to the fourteen-day right of withdrawal. The lessee acknowledges having been informed of this at the time of booking.

8. Customer service and complaints

For any question about a booking, a payment, a security deposit or a cancellation: contact@sunseahub.com, or 286 Chemin de Provence, 06250 Mougins, France. You may also use the contact form.

9. Mediation, governing law and jurisdiction

The contract is governed by French law. In the event of a dispute, the parties first seek an amicable solution. A customer acting as a consumer may, after a written complaint that has not been satisfactorily resolved, refer the matter to a consumer mediation scheme in accordance with the legislation in force, provided that the lessor has joined a competent mediator. Failing amicable agreement, jurisdiction lies with the courts having territorial jurisdiction under the ordinary rules of law.